Reviews

***** BioGuard Pest Control is rated 4.9 out of 5 stars, based on 36 reviews!

  • *****

    I'm surprised by these reviews. I've had this company service my home for 3 years and we have never had any problems with the office and the technicians have been nothing but polite, thorough and knowledgeable. I realize they probably aren't perfect but people need to give positive reviews when a company warrants it. We have been very happy.

  • *****

    As soon as I suspected there was a pest issue I reached out, and within an hour I had a team of professionals at my door carefully inspecting my home. They were thorough, located the issue, discussed treatment plans at competitive prices, explained how they would effect my pets (extremely important, and their products are safe), and how to prepare for the treatment. They were back as soon as we had the house ready. Their products are not harsh on kids/pets and they work quickly. Lundy, Mark, and Joe gave me my home back and I could not be more grateful or pleased with the level of communication and customer service. All-around excellent experience. Don't shop around or settle- just call these guys. The inspection is free and they know their stuff!

  • *****

    I recently had a service done and they were awesome, I had to call in to set up my payment plan and I spoke to an young lady named Adrienne. She was very nice and she took the time to take me through everything step by step. I just want to thank Adrienne for the great work she did in helping me

  • *****

    Today I had a new technician. His name is Nick and he did a wonderful
    job and he is very personable as well.

  • *****

    Thank you Alexander Nash! Very friendly and helpful!

  • *****

    Easy, fast friendly service. Great options. Made this an easy experience. We had a great tech, Alexander Nash, that even our cats liked.

  • *****

    Due to some financial issues, I did have to contact them and request that they move my service out a month and they graciously complied without charging me any additional. We did have an issue in the fall last year where it looked like we put up fake spider webs for Halloween but we didn't and they sent someone out to take care of it even though it wasn't time for our quarterly service and we were not charged anything additional as they considered it a follow up appointment. Our service tech, Jason, has always called us the day before to confirm our appointment and doesn't hesitate to check and double check any of our pest concerns. We showed him a bug that we found in the house (we caught it in a bottle) and he quickly identified it and we are working out our plan to get rid of the pest. So, I would recommend this company for anyone that has pest concerns as they are friendly, willing to work with you and we have the most awesome techs! We did have service with ANOTHER company and they came out 1 time, put out traps and never came back, but continued to send us an invoice and since we were in a contract, we paid it! Never again! We will stick with Bioguard!

  • *****

    My wife called Biogaurd, Joe Markham showed up, quickly resolved the issue and went above and beyond. Highly recommended!

  • *****

    They got rid of my rats. I have been rat free ever since.

  • *****

    I had my home treated today by Arlo Pugh, I am extremely satisfied with his work and his professionalism. On his last visit to my home, I had a rather large dead roach in my living room which was already dead, thank goodness, but I am a little "bug phobic" so I asked him if he wouldn't mind disposing of it for me. Mr. Pugh didn't hesitate one bit and took care of it without any problem. I was truly grateful. After he disposed of the large bug, he sprayed my home inside and I haven't seen anything since.

  • *****

    Supposed to be a 5star
    Sorry BioGuard. We love you!

  • *****

    My husband and I just started on the services provided by BioGuard last month, and so far so good! All the techs we've met have been great - Tyler was particularly helpful last time he was here, and we definitely appreciate the good service!

  • *****

    The Service that BioGuard offers is awesome! It's a higher quality service than the other guys and they do it for a lower cost! Plus, my technician Tyler was really friendly and helpful with all the questions I unloaded on him!

  • *****

    I had my home treated today by Arlo Pugh, I am extremely satisfied with his work and his professionalism. On his last visit to my home, I had a rather large dead roach in my living room which was already dead, thank goodness, but I am a little "bug phobic" so I asked him if he wouldn't mind disposing of it for me. Mr. Pugh didn't hesitate one bit and took care of it without any problem. I was truly grateful. After he disposed of the large bug, he sprayed my home inside and I haven't seen anything since.

  • *****

    I have my house treated quarterly by Jason and he is great! He calls ahead of time to set up the appointment and arrives when he says. He is professional and does and excellent job. I switched to BioGuard from another pest control company and I am glad I did! They have been great from the beginning always treating my house in the and providing the services they say they will provide. Customer service is excellent as well!

  • *****

    I go back and forth between two states. I've used BioGuard in Virginia and Terminix at home and I love BioGuard in Virginia. The technicians are really good and know their stuff.

  • *****

    We have been receiving service with BioGuard now for approx 3 years and have been very pleased with our service! Arlo in particular was informative, pleasant, and very accommodating to our schedule. We certainly appreciated his friendly demeanor and professionalism!

  • *****

    Jason, our technician is 100% reliable and professional. He has had our house as his account for years, and I always know he will take care of any problems. I am very happy with the company.

  • *****

    I had my home treated today by Arlo Pugh, I am extremely satisfied with his work and his professionalism. On his last visit to my home, I had a rather large dead roach in my living room which was already dead, thank goodness, but I am a little "bug phobic" so I asked him if he wouldn't mind disposing of it for me. Mr. Pugh didn't hesitate one bit and took care of it without any problem. I was truly grateful. After he disposed of the large bug, he sprayed my home inside and I haven't seen anything since. • • • I had my home treated today by Arlo Pugh, I am extremely satisfied with his work and his professionalism. On his last visit to my home, I had a rather large dead roach in my living room which was already dead, thank goodness, but I am a little "bug phobic" so I asked him if he wouldn't mind disposing of it for me. Mr. Pugh didn't hesitate one bit and took care of it without any problem. I was truly grateful. After he disposed of the large bug, he sprayed my home inside and I haven't seen anything since. • • •

  • *****

    I have been using this pest control service for couple years and I love it! in the beginning when I moved into my house we had bug problems, but since they have been coming every 3 months I rarely have problems. They're service is great and they come take care of any problems you have asap! the chemicals that they use are organic and safe for kids and pets.

  • *****

    Our technician, Anthony was right on time. He took care of our pest problems quickly and professionally, plus he assured me that the treatment would not hurt our animals. Bioguard is a great customer service company, it is people oriented and cares about their clients' needs. I would recommend Bioguard to anyone.

  • *****

    Just had very friendlly Arlo Pugh, technician come to my house to treat the ants that i've noticed in my kitchen. was very thorough and efficient. Very happy with BioGuard for the past year they have been treating my house and if anything goes wrong, they are quick to fix it.

  • *****

    My experience with BioGuard has been great. Lundy Guyton not only kills the bug but makes sure they stay gone.

  • *****

    Excellent customer service. Great/competitive rates. Technicians (our tech's name is Arlo Pugh) are professional, knowledgable, and friendly. Basically, any pest services, this company covers them and covers them well! Would/have/continuing to recommend them.

  • *****

    I have dealt with this company a few times regarding interior pests. Lundy Guyton was very knowledgable about the various insects. The service was cordial and swift. The treatment worked quickly and the pests are still gone

  • *****

    I have been impressed with this company since day1. Keep up the good work!

  • *****

    Very professional staff. Office workers are very flexible with customers and go the extra mile to work with customers. Great Company!

  • *****

    I wish I could give this company 100 stars!!!! I have been with this company for about a year, and everytime I call the office I have the pleasure of speaking with Adrienne and she is always very courteous and helps me with pest issues!!" She even scheduled the technician to come to my house for free......multiple times!!!! They technicians are always kind and on time. I would recommend this company to anyone with a pest problem. Thank you Bioguard!!!!

  • *****

    Called in the office and Tiffany assisted me questions regarding my account. Tiffany displayed great customer service and awesome communication. I would highly recommend them!

  • *****

    I recently had my home inspected by BioGuard Pest Control. What an amazing group of people that this company employs!!! I had a really nice young man come and inspect my house for rodents. I've been hearing noises in my attic and crawl space. I highly recomend Jeff Zeiber to inspect anybody's house! He was very kind and curtious to my wife and I. He owns a labrador retriever, which would explain him talking to me from the dogs level! He found few dead rats in the attic and crawlspace and removed them for me. He explained in great detail of why they were there and how there geting in. He brought to my attention of fungal growth in the crawl space caused by moisture and showed me pictures of it. He did everything he could to keep it affordable for use since were on a fixed budget. I highly recomend BioGuard to anybody!!! Fantastic customer service!!! Thanks Jeff :) • • • I recently had my home inspected by BioGuard Pest Control. What an amazing group of people that this company employs!!! I had a really nice young man come and inspect my house for rodents. I've been hearing noises in my attic and crawl space. I highly recomend Jeff Zeiber to inspect anybody's house! He was very kind and curtious to my wife and I. He owns a labrador retriever, which would explain him talking to me from the dogs level! He found few dead rats in the attic and crawlspace and removed them for me. He explained in great detail of why they were there and how there geting in. He brought to my attention of fungal growth in the crawl space caused by moisture and showed me pictures of it. He did everything he could to keep it affordable for use since were on a fixed budget. I highly recomend BioGuard to anybody!!! Fantastic customer service!!! Thanks Jeff :) • • •

  • *****

    I absolutely love this company! Not only do they take care of all my pest needs, their products are safe around my pets, and my technician Jason Aller is absolutley wonderful. He's reliable, effective, and extremely personable. His dependability is only exceeded by his customer service. Thank you all for all your efforts!

  • *****

    Great service!

  • *****

    The solved our problem and did it for a completive price. That is all we ask. Great company!

  • *****

    These guys are great! Very prompt and professional.

  • *****

    Sorry BioGuard. We love you!
    Sorry BioGuard. We love you!

  • *****

    These guys are great! I love that they are environmentally safe and they are always ready to take care of any of my pest problems.

Reviews

Star Rating: